1. MOQ:
Generally if you choose the different products, our minimum order qty. also will be different and if with stock, 1-5 sets can be acceptable as well.
2. Payment:
Actually, TT payment would be preferred: Normally we choose T/T, usually is 30% deposit and the balance before shipment L/C, Western Union and paypal is acceptable.
3. Delivery time:
For OEM service,The goods need around 30 days to be made after receive deposit.
4.Sample Issue
Once price and order confirmed, we will be glad to send you the required samples for reference.
5. Why choose us?
a. We are China Leading manufacturer. We are confident that with our experience in welding machine and air plasma cutter etc. Quick delivery time, excellent quality and comprehensive superior service we can give our customers complete satisfaction.
b.100% QC inspection before shipping.
c. For large order, engineer can be sent to your country for on-site maintenance instructions.
d. We usually quoted within 24 hours and if the inquiry is very urgent, you can call us directly or leave message on trade manager, anyway we will try our best to help with the inquiry.
6. First time to use this kind of machine
There is English manual or guide video that show you how to use machine.
If you still have any question, please contact us by e-mail /phone /trade manager online service.
7. If machine have any problem after received
Free parts can be sent to you in machine warranty period.
Do you have any concerns about the after-sales service of the welding machines you buy?
We have a complete set of after-sales service system to ensure that you have no worries about purchasing.
1. We provide quality assurance service for up to 12 months wanrranty. The effective time of service is calculated form the date of purchase or Boarding date of BL.
2. For each order, we will provide 1% free PCB or key components for your maintenance.
3. If you encounter problems which can't be fixed by yourself, we can provide technical support through video communication.
4. If bad quality problems occur, our salesmen and technicians will personally go to your company to inspect and repair, and offer solutions.
